Privacy policy

Last updated: June 11, 2026

This Privacy Policy explains how The Apricots Media LLC collects, uses, stores, and discloses information when you visit our website, submit an inquiry, schedule a consultation, communicate with us, or use our services.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Company Information

For purposes of this Privacy Policy, “The Apricots Media,” “Company,” “we,” “us,” or “our” refers to:

The Apricots Media LLC
300 McGill Avenue, Unit 150
Concord, NC 28027
Email: hello@theapricotsmedia.com
Website: https://www.theapricotsmedia.com

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • First and last name

  • Email address

  • Phone number

  • Company or business name

  • Project information

  • Budget and scheduling information

  • Information submitted through contact, inquiry, questionnaire, or appointment-booking forms

  • Communications you send to us

  • Payment and billing information

  • Any other information you choose to provide

Providing a phone number does not automatically grant permission for us to send SMS messages. SMS messages are sent only when the recipient has provided the applicable consent.

3. Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Time spent on pages

  • Referring website

  • General location information

  • Website interaction and diagnostic data

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to operate and improve our website, remember user preferences, analyze website traffic, measure the effectiveness of marketing activities, and maintain website security.

Cookies may include:

Essential Cookies

These cookies are necessary for the website to function and cannot always be disabled.

Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve performance and usability.

Functionality Cookies

These cookies remember choices and preferences to provide a more personalized experience.

You may configure your browser to refuse or delete cookies. Disabling cookies may affect the availability or functionality of certain website features.

5. How We Use Your Information

We may use Personal Data for the following purposes:

  • To provide, operate, and maintain our website and services

  • To respond to inquiries and customer-service requests

  • To schedule and manage consultations or appointments

  • To prepare proposals, estimates, contracts, and project plans

  • To communicate about projects and purchased services

  • To process payments and maintain transaction records

  • To send appointment confirmations, reminders, and scheduling information

  • To provide meeting links and service-related updates

  • To improve our website, services, and customer experience

  • To analyze website performance and usage

  • To prevent fraud, misuse, and security incidents

  • To comply with legal and regulatory requirements

  • To enforce our contracts, policies, and legal rights

  • To send marketing communications when permitted by law and when the recipient has provided the appropriate consent

6. Email and Telephone Communications

We may contact you by email or telephone regarding:

  • An inquiry you submitted

  • A scheduled consultation

  • A requested proposal or estimate

  • An active or previous project

  • Customer support

  • Billing or payment matters

  • Service updates

  • Other communications related to your relationship with The Apricots Media LLC

You may unsubscribe from promotional emails by using the unsubscribe option included in the message or by contacting us.

7. SMS Communications

When you voluntarily opt in, The Apricots Media LLC may send non-promotional SMS messages regarding:

  • Inquiries you have submitted

  • Scheduled consultations

  • Appointment confirmations and reminders

  • Meeting links

  • Scheduling changes

  • Customer-service questions

  • Follow-ups concerning an existing inquiry

  • Project and service-related updates

SMS consent is optional and is not a condition of purchasing services or scheduling a consultation.

Message frequency varies. Message and data rates may apply.

You may stop receiving SMS messages at any time by replying STOP. After receiving a STOP request, we may send one final message confirming that the request has been processed.

For assistance, reply HELP or email hello@theapricotsmedia.com.

Wireless carriers are not responsible for delayed or undelivered messages.

Consent provided for inquiry, appointment, or service-related messages will not be used to send unrelated promotional SMS messages.

8. Mobile Information and SMS Consent

We do not sell, rent, or share mobile phone information with third parties or affiliates for their own marketing or promotional purposes.

We may provide limited mobile information to subcontractors or service providers that support our communications, customer service, scheduling, website operations, or SMS delivery. These providers may use the information only to perform services on our behalf.

SMS opt-in information, phone numbers, and messaging consent will not be transferred or disclosed to third parties for purposes unrelated to delivering the communications requested by the individual.

9. How We Share Information

We may share Personal Data only in the following circumstances:

Service Providers

We may share information with companies that help us operate our business, including providers of:

  • Website hosting

  • Appointment scheduling

  • Customer relationship management

  • Email and SMS communications

  • Payment processing

  • Cloud storage

  • Analytics

  • Accounting

  • Customer support

  • Information technology and security services

These providers may access information only as necessary to provide services on our behalf.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. We will provide notice before Personal Data becomes subject to a materially different privacy policy.

Legal Requirements

We may disclose information when reasonably necessary to:

  • Comply with a legal obligation

  • Respond to a court order or valid government request

  • Protect the rights or property of The Apricots Media LLC

  • Prevent or investigate fraud, security incidents, or unlawful activity

  • Protect the safety of our customers, users, or the public

  • Enforce our agreements and policies

With Your Consent

We may disclose information for another purpose when you have specifically authorized us to do so.

10. Sale of Personal Information

The Apricots Media LLC does not sell or rent Personal Data.

We do not sell or rent phone numbers, SMS opt-in information, or messaging consent.

11. Third-Party Platforms

We may use third-party platforms to provide appointment scheduling, payment processing, website hosting, email communications, SMS messaging, analytics, and other business functions.

When you interact with a third-party platform, that platform may process information according to its own privacy policy and terms.

We encourage you to review the privacy policies of third-party services before submitting information through them.

12. Retention of Information

We retain Personal Data only for as long as reasonably necessary to:

  • Provide our services

  • Complete projects and transactions

  • Maintain business and financial records

  • Respond to inquiries

  • Resolve disputes

  • Enforce agreements

  • Meet legal, tax, accounting, and regulatory requirements

  • Maintain records of communication consent and opt-out requests

Retention periods may vary depending on the type of information and the reason it was collected.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Data from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information submitted through the internet.

14. International and Interstate Data Processing

Information may be processed or stored in locations outside your state or country, including locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from those in your jurisdiction. We take reasonable steps to require service providers to handle information appropriately.

15. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to Personal Data we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain processing

  • Withdraw consent for future communications

  • Opt out of promotional emails

  • Opt out of SMS messages by replying STOP

  • Request information about how your data is used or disclosed

To submit a privacy request, email hello@theapricotsmedia.com.

We may need to verify your identity before completing a request. Certain information may be retained when required by law or for legitimate business purposes.

16. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect Personal Data from children under 13.

If you believe that a child has provided Personal Data to us, contact hello@theapricotsmedia.com so we can review and address the request.

17. Links to Other Websites

Our website may contain links to websites or services that we do not operate.

We are not responsible for the content, privacy policies, security, or practices of third-party websites. We encourage you to review the privacy policy of every website you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will publish the updated policy on this page and revise the “Last updated” date. Changes become effective when published unless otherwise stated.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact:

The Apricots Media LLC
300 McGill Avenue, Unit 150
Concord, NC 28027
Email: hello@theapricotsmedia.com
Website: https://www.theapricotsmedia.com